A customer of many years called in requesting an estimate for line striping of his parking lot in Seattle. A few years back we had completed a parking lot paving project for his businesses location. We were quite familiar with the customer, as well as what the scope of the project would be. We recommend that our customers re-stripe their lots every 2-4 years in order to keep it clean, and crisp-looking. We understood that this had to be handled in a way that wouldn’t create any loss of business.
We visited the parking lot the following day to determine the exact needs of the parking lot, and what the project would entail. After speaking with the customer, we scheduled the project for the following week. We explained that we would keep the parking lot partially accessible during the re-striping so that he did not suffer any loss of business. The customer was pleased with the timeline and costs of the project.
When we arrived on site the following week, our team was ready to go. We maintained an open area for customer parking at all times during the project. We believe that the customer’s needs come first, and did not want to hinder the businesses accessibility for customers. By the end of the project, our client had a fresh parking lot for his customers to utilize.